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Frequently Asked Questions

What is a concierge travel agency? What are the benefits for me?

What is a concierge travel agency? What are the benefits for me?

It takes a lot of time to plan the perfect family trip! Many people want to travel, but don’t have the time or don’t enjoy the process enough to make their traveling dreams come true. That’s were The Singing Suitcase comes in! We take away the stress of researching and provide you with options based on your wishes and budget. We do it all for you, so all you have to do is pack and enjoy.

The Singing Suitcase owner Melissa with her husband Bill and two daughters on vacation on a boat

What was the inspiration behind your name?

The Singing Suitcase owner Melissa with her husband Bill and two daughters at a park in Oregon

What was the inspiration behind your name?

The Singing Suitcase came from a combination of several important aspects of our family: 
  • Our last name, Singletary
  • We sing and dance A LOT in our house; it’s a favorite pastime of the girls
  • We love to travel! Every time the suitcases come out, we all get excited about our next adventure.
  • Lastly, I read a book once called Whistle While you Work: Heeding Your Life’s Calling about how doing what you love and have a passion for means that work feels less like work and more like a true calling. I’ve been waiting a long time to launch my own company that helps others discover the wonder of travel. I sing every day I get to help someone’s travel dreams come true! 
The Singing Suitcase came from a combination of several important aspects of our family: 
  • Our last name, Singletary
  • We sing and dance A LOT in our house; it’s a favorite pastime of the girls
  • We love to travel! Every time the suitcases come out, we all get excited about our next adventure.
  • Lastly, I read a book once called Whistle While you Work: Heeding Your Life’s Calling about how doing what you love and have a passion for means that work feels less like work and more like a true calling. I’ve been waiting a long time to launch my own company that helps others discover the wonder of travel. I sing every day I get to help someone’s travel dreams come true! 

Can it really be a vacation when I’m traveling with my young ones?

Can it really be a vacation when I’m traveling with my young ones?

We believe the answer is yes! That’s the whole reason why we exist as a resource for you! While it’s true that you’ll still be parenting your children on a trip, there are ways a trip can be fun and relaxing while your children are in tow. But for those times when you need a kid-free adventure, we love planning getaways to rejuvenate and relax the weariest parents.

The Singing Suitcase owner Melissa with her husband Bill and two daughters on vacation in a hotel room

What does it cost to use a travel agency?

The Singing Suitcase owner Melissa with her husband Bill and two daughters on vacation on a cruise ship

What does it cost to use a travel agency?

The short answer is nothing! Booking your next family vacation through the Singing Suitcase means the vendors, (hotels, cruise lines, etc.), pay a commission that doesn’t impact your trip cost at all. If you choose to work with us for consultation or coaching and book yourself, then we charge a fee for our services. Read the details about our fees on our Pricing page.

I want to use points, miles and discounted travel booking sites. Can you still help me?

I want to use points, miles and discounted travel booking sites. Can you still help me?

Of course! We love using points and miles to make the most of our travel budget too! We can help with coaching on travel with young kids, provide resources for planning your trip and also offer consultations and itinerary planning. Read about our fees for these services on our Pricing page.

The Singing Suitcase owner Melissa with her husband and daughter on a Disney cruise

I'm not traveling with kids or other family, can you still help me plan a trip?

The Singing Suitcase owner Melissa and her husband Bill

I'm not traveling with kids or other family, can you still help me plan a trip?

Of course! I’m passionate about helping parents have the tools and support to travel with their kids, but honestly, I’m happy to help anyone check a destination off their bucket list! I’d love to talk with you about your plans and help you make them become a reality.

Ready to travel? Let's go!!